Employer Name: Center Theatre Group 
Job Title: ASSOCIATE DIRECTOR OF DONOR DATA & COMMUNICATION STRATEGY

Job Summary: Center Theatre Group seeks an Associate Director of Donor Data & Communication Strategy to join the company's growing Institutional Advancement team, reporting to the Director of Advancement Operations & Analytics. This position will manage the data tracking, analysis, and communication needs for the Advancement department with a primary focus on developing sophisticated data-driven strategies that assist the fundraising team in targeting communications to effectively increase patron engagement and giving.


Job Duties: 1.Supervise and mentor staff in creating and executing a comprehensive communication plan across multiple channels that supports the department's fundraising goals and initiatives. 2.Supervise and mentor staff in providing analysis and segmentation needs for the department. 3.Lead advanced analysis projects such as customer ranking, using modeling and statistical techniques, to support the department in prioritizing fundraising efforts. 4.Collaborate with Communications and Marketing departments to create and test strategies for content that can promote giving across all communication channels; develop library of communication assets and ideas to support ongoing strategy. 5.Collaborate with Annual Fund team and Communications department to create a digital fundraising strategy, leveraging Center Theatre Group's website and social media channels. 6.Lead patron behavioral analysis and develop customer segmentation and engagement strategies for advancement. 7.Collaborate with Marketing department to analyze patron activity and behavior to create a unifying customer journey and comprehensive campaigns that encourages ticket buyers to become donors. 8.Participate in comprehensive campaign and appeal analysis and make recommendations for adjustments as needed. Work with teams to build branding opportunities for unique fundraising appeals. 9.Work with Communications team to develop new ways to share Center Theatre Group stories in order to promote philanthropic support, in written, verbal, video, and graphic content. 10.Support team in developing dynamic cases for support, proposal materials, program snapshots, and sponsorship decks to convey targeted messaging to prospective donors; support in drafting copy for projects and programs for gift proposals and general fundraising use. 11.Ensure Center Theatre Group style guides are upheld for all advancement communications. 12.Ensures that all printed materials are well-written and proofed including but not limited to letters, briefings, mailing lists and reports. 13.Strong commitment to equity, diversity and inclusion. 14.Other duties as assigned.


Job Requirements: 1.Four years of college, from an accredited college or university, required. MBA or advanced degree preferred. 2.Five years or more of professional fundraising or marketing experience required. 3.Must be proficient in Microsoft Office applications, with advanced understanding of Excel (e.g. formulas, pivot tables, graphing, data connections, and automation with and macros and VBA) 4.Must have experience working with CRM database systems in an arts nonprofit, Tessitura preferred. 5.Advanced working knowledge statistical and data mining techniques preferred. 6.Experience working with SQL, Visual 7.Basic, R, and other languages to support data mining techniques required. 8.Understanding of predictive analytics and experience in developing models to drive communications/marketing plans preferred. 9.Excellent communication skills, both written and verbal. 10.The ideal candidate will be an exceptional communicator, problem solver with both a creative mind and analytical skillset, and a passion for the mission of Center Theatre Group.
Job Listing: https://www.centertheatregroup.org/about/employment/job-listings/associate-director-of-donor-data-and-communication-strategy/
First Name: Jason 
Last Name: Cabral
Title: Director of Advancement Operations & Analytics
Address 1: 601 W Temple St
City: Los Angeles
State: California
Zip: 90002
Phone: 213.628.2772
Email: [email protected]
Website: https://www.centertheatregroup.org/

 
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